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The ABC's of Customer Service
Give good customer service and make the sale! Isn’t that what we all want? Why not make it fun too? Everyone learns better when they are enjoying themselves.
Let’s be on the same page with our customers. By the end of the course you will be able to ‘get’ that customer service is the key to achieving your own set goals and objectives for increasing sales and profits.
What you will learn…
Understanding what customer service is and why we need it
Value Added Actions
Time – 6 hours
Who should attend?
Sales associates, store managers, district managers, operation managers of all ages and disciplines who want to either learn customer service skills for the first time or need to brush up and update their skills to increase their sales.