Hotte Training > training programs, stand-alone courses, customized programs, transfer of knowledge analysis in Ajax, Pickering, Oshawa, Whitby and the Toronto Area.

Welcome to Hotte Training, where we go beyond the usual training programs by making our sessions fun as well as practical. After all, how do adults learn and also retain information? The answer is that 90% of the learning adults retain is through doing (as well as having fun!)

We offer stand-alone courses, customized programs, transfer of knowledge analysis and post-course follow up. Our course lineup includes:

• Customer Service & Sales Performance Management
• Teambuilding
• Communication
• Train The Trainer and Customized programs

We make sure our training is interactive and participants are engaged in the learning, so that they can apply what they learn when they return to their jobs. We do this through:

• Instructor presentation
• Full-group discussions
• Team interactions
• Some healthy competition (with prizes)
• Individual & group exercises
• Self-assessments
• Practice exercises & job aids
• Role-Plays
• Video Taping

And we don’t stop there. You want to know that your training dollars are well spent, so we add support with:

• Pre- and Post-Knowledge Assessments
• Concrete Action Plans
• 3-Week Follow Up

We also realize that sometimes training is NOT the answer so we offer a customized analysis to determine the best means to solve your challenges.

Our services are available all over Canada, as listed, but not limited to:

Welcome!